[For the following, we need some confirmation on the policy of points/rewards expiration. Once we have a better handle on the policy, we can revise to accurately reflect.] if you do not take action to earn points through an earning activity for twelve months, any unused points [or rewards? rewards will expire forty-five days after points have been converted to a reward. members will receive a reminder email five days before each reward expires. The TravisMathew Rewards Program was established to reward our most loyal and hardworking customers like you. For every $1.00 spent on qualifying purchases at TravisMathew.com or a TravisMathew Company Store, you will receive five loyalty points. You can then use your points, which act like currency to get discounts on merchandise.
At $1,000 in net TravisMathew spend, the member will unlock Executive status and its associated benefits. A status is calculated on annual net spend by calendar year. Once you unlock a new status, we’ll notify you via email, or you can see real-time upgrades in your account dashboard.
Rewards cannot be applied to previous purchases, existing special orders, charity items, credit card payments, coupons, layaway items, processing charges, delivery surcharges, shipping and handling, taxes, or state and any other applicable governmental fees. Any remaining unused amount of a redeemed Reward will be forfeited . Likewise, the member using a Reward is responsible for all charges in excess of the value of the Reward.
You cannot receive points on purchases made prior to your enrollment in the program. On purchases, 5 points are awarded for each qualifying dollar spent. However, you can access your account at any time at TravisMathew.com or by visiting a TravisMathew Company Store associate, who can look up your account with the email address or phone number you used when signing up for the program. In other words, don’t feel as though you have to break the bank to buy a gift that is outside of your budget. You don’t have to break the bank to get a great-looking swimsuit for your junior, either; the money you save on one swimsuit can go toward buying a second or even third one. Shopping doesn’t have to break the bank and including one or two premier pieces to your wardrobe is a nice way to treat yourself during this special time.
Please refer to the TravisMathew Rewards Terms and Conditions for the full details of the program terms. If you return a purchase for which you earned Points in accordance with TravisMathew’s then current return policy, the Points associated with your Program Account will be reduced by the number of Points equivalent to the amount of the refund you receive. In the event of an even exchange, any Points earned in association with the original purchase will remain. In the event of an exchange of an item of lesser value, the difference in value from your original purchase will be deducted from your Program Account. In the event of an exchange for an item of greater value, any additional expenditure will accrue Points in accordance with these terms.
Make sure to sign up for email to ensure you receive these important messages about your rewards account. In most instances, your points should be available on your TravisMathew.com profile within forty-eight hours from purchase. However, it may take up to ten business days for points from eligible purchases to post to your TravisMathew Rewards Program account.
Any new promotional offers in effect at the time of an exchange will not apply, nor modify your Program Account balance. Once a member spends $500 in net TravisMathew spend, the member will unlock Preferred status and its associated benefits.